All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Cancellations with a full refund of your deposit up to 30 days prior to your chosen delivery date, after this date your deposit will be non refundable.
Your final payment will be taken once your pod has returned and has been inspected by us. Any loss or damage sustained to your pod will be chargeable. If your pod is not returned to us within seven days of your chosen collection date without notice, you will be charged the current full retail price for the pod.
Please allow reasonable time for delivery, packing and unpacking of your bike pod when selecting delivery and collection dates. We will not be held responsible for any unforeseen circumstance for example bad weather conditions or industrial action in relation to deliveries. We reserve the right to deliver your pod earlier than your specified delivery date, if this happens we will not charge you for the additional dates. All deliveries must be signed for, if you are unable to take delivery and wish to have it delivered to a neighbor or alternative address then you must instruct us to do so no less than 3 working days prior to your delivery date. We reserve the right to charge for any failed deliveries that are the fault of the customer, for example, no access, incorrect address. Our current courier Interlink will deliver between the hours of 09.00 and 17.00 Monday to Friday.
If you live in one of the post codes below please call us for shipping quote.
AB31 through to AB38
AB41 through to AB56
FK17 through to FK21
HS1 through to HS9
IV1 through to IV99
KA27 through to KA28
KW1 through to K17
PA20 through to PA80
PH15 through to PH50
ZE1 through to ZE3
We cannot accept responsibility for damage sustained to your bike whilst travelling with our bike pods.
By choosing to travel with our bike pods you are giving your bike the best possible chance of arriving at its destination undamaged.
Should your bike sustain any damage please ensure you take photographic evidence in case you need to claim on your insurance.
You are responsible for the security of the bike pod for the duration of your hire. Any damage that occurs other than general wear and tear will be chargeable. If your pod suffers any damage as a result of airline baggage handling you must register a claim with them, and take photographic evidence should you need to claim on your insurance. Avoid storing your pod in direct sunlight and wet conditions. Please ensure your pod is returned in a clean condition and in the original packaging and additional packaging materials are removed ready for inspection. We do not accept responsibility for any damage sustained to items packed in our bike pods. Do not pack any illegal items in your pod to avoid damage when going through customs.
By accessing this website you are accepting and will be bound by the terms and conditions set out below. Such terms and conditions may be amended at any time and without notice.
The company is trading under the name of Polaris Apparel Ltd t/a Polaris Bikewear and will from here be known as the Company. All other product or service names mentioned in a document on this server are trademarks of this or their respective companies. This website and all its content is the property of the Company and should not be copied or re-used without the company’s permission. You may distribute the content of the site as long as this is for personal, non-commercial, information-only purposes, and that the company is accredited as the owner of the content.
The contents of this website have been produced in good faith and are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Although we endeavour to keep all information on this website as accurate and updated as possible, the information herein may occasionally include technical inaccuracies or typographical errors and may be out of date. The company is not bound by any wrongfully presented offers or prices and have the right to withdraw an offer on this site at any time, should this be required. Changes may be made to the site and services/products on an ongoing basis and the company is not obliged to notify users in advance of this happening, nor is it bound to continue to offer services or products that have been part of a previous, but no longer existing, offer on this site. The company is not responsible for any damage that could occur to a third party and/or its systems as a result of the interpretation of the information on this website. All visitors to this site shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of the company’s site and all charges related thereto. LIABILITY The material on the Website is provided on an “as is” and “as available” basis, and to the maximum extent permitted by law no warranty of any kind, either express or implied, including but not limited to warranties of title or non-infringement or implied warranties of merchantability, use of reasonable care and skill or fitness for a particular purpose is made in relation to the availability, accuracy, reliability or content of these pages. The company will not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or costs of business interruption arising out of the use of or inability to use this service, even if the company has been advised of such damages. Certain jurisdictions do not allow exclusions of certain warranties or limitations of liability, in which case the company’s liability shall be limited to the greatest extent permitted by law. Although all reasonable efforts are made to ensure the website is free from viruses and analogous threats, you should ensure that you operate up to date virus protection software and firewall technology. The company accepts no responsibility for any direct, indirect, incidental, special or consequential damages, lost profits or costs of business interruption arising out of the download of viruses or analogous threats from its website.
The company may include links to sites on the Internet that are owned or operated by third parties. By linking to any such third-party site, you shall review and agree to that site’s terms and conditions of use before using such site. You also agree that the company has no control over the content of that site and cannot assume any responsibility for material created or published by such third-party sites. In addition, a link to a non-company site does not imply that the company endorses the site or the products or services referenced in the site
The company complies with and works within the Data Protection Act, and we do not pass any information given to us on to any third parties other in the course of the provision of the service or product you have specifically requested.
LAW English law shall govern these terms and conditions and any dispute arising there from shall be subject to the exclusive jurisdiction of the English Courts.
The content (content being images, text, sound and video files, programs and scripts) of this website is copyright © Polaris Apparel Ltd. All rights expressly reserved. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of Polaris Apparel Ltd, including but not limited to: Transmission by any method Storage in any medium, system or program Display in any form Performance Hire, lease, rental or loan Requests for permission to reproduce material from this website should be addressed to: firstname.lastname@example.org